FREE NEXT DAY DELIVERY | FREEPHONE 0800 707 6063

Please read the following terms and conditions of this Online Service Agreement carefully. By accessing the information on this adult website you confirm that you understand, accept and agree to be bound by the terms and conditions of this Agreement. If you do not wish to accept these terms and conditions do not access the website. Access to this site is age restricted to individuals of at least 18 years of age and the material within the site herein must not be shown to a minor in accordance with United Kingdom laws & regulations.

Contract
The contract to purchase a product or products is made when DPB Enterprises has received your submitted shopping cart form and has confirmed, via email, acceptance of your order(s).  This contract is legally binding in accordance with United Kingdom laws.

Stock
All goods remain the sole property of DPB Enterprises until such time they have been paid for in full.
DPB Enterprises will not be held responsible for any cost or liability incurred by you as a result of a specific product not being available at a specific time.   All stock items are subject to availability and may differ from the image(s) displayed.  We will always try and *substitute with a similar product(s) if the stock is unavailable to dispatch. (*unless you contact us prior to dispatch)

Substitutions
As common practice within the industry if a stock item is unavailable we reserve the right to replace with a similar product (If this is not acceptable please say so via the comments section whilst placing your order)

Back Orders
Back orders are automatically created if you order an item that is shown as ‘out-of-stock’ on the Website. When we receive the product, we notify you by email and ship it to you promptly.
Back-ordered products usually come into stock 7 – 10 days but can occasionally take longer.
If you live outside the UK, then DPB Enterprises will not dispatch back ordered products due to the prohibitive cost of shipping. Your order will be adjusted with back ordered products removed and the balance of your order dispatched  immediately.

Drop Shipping
We rarely use a third party to dispatch goods on our behalf, but in certain circumstances whereby we are out of stock of a certain product(s) or the goods are made to order we then may use this method  to expedite.

Customs & Import taxation
If you order from outside the UK, you may be subject to import duties and taxes, levied once the package reaches your country. Any additional charges must be borne by you; DPB Enterprises has no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered  the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit or refunds for items seized by the customs service of any country.

Customer Service
DPB Enterprises will  make every effort to respond to any customer service issue. We will provide feedback and answers to your questions as quickly as possible. Our service level is to respond to email enquiries within a maximum of two working days. Please submit any requests and questions to admin@dpbenterprises.net.

Privacy Policies
Information Collection and Use:  DPB Enterprises is the sole owner of the information collected on this site. We do not sell, share, or rent this information to others in ways different from what is disclosed  in this statement. DPB Enterprises collects information from our users at several different points on our Web site. You will be added to our mailing list automatically, to be removed  from  this list please advise us at any time by emailing us at admin@dpbenterprises.net or calling Mon – Fri between the hours of 10am – 5pm  T. 0800 707 6063.

Customer
We request information from the user in our shopping basket. Here a user must provide contact information (name and shipping address) and financial information (credit card number and expiration date). This information is used for invoicing purposes and to fulfil customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.  Assembly & use of sex machines and/or products are at your own risk.
You may become a registered customer, in which case we will save the information you have provided. This will enable you to use the site without retyping your information.

Returns
Returns will be accepted if packaging has not been opened and is in fully resalable condition. 
There will be a standard 15% restocking fee for all returns.
Original postage cost of £18.97 will also be deducted from refund. 
Returns postage is paid by the customer.
Usage of attachments and/or sex toys are at the discretion of user and may render warranty non and void.
Any evidence of tampering and/or modifications of product(s) will render any warranty non and void.
An RMA "Returns Merchandise Authorisation" number must be acquired before returning any goods.
Returned items must be sent via Royal Mail recorded delivery or Parcel force with a visible return address.

Warranty
Warranty period for sex machines is one year from date of receipt, three year extended warranty can be purchased at time of order.  Warranty period for attachments and/or sex toys is 28 days from date of receipt.

The warranty covers working parts that affect the function of the product. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused to exterior and or interior parts by accident, misuse or neglect. Any attempt of tampering with unit (or its accessories) will void the warranty.

Goods are sold for domestic home use only - warranty will not be valid if used for business purposes.

Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.

Delivery
Products that weigh 3kg or below are delivered by Royal Mail 24 Signed For, sex machines are expedited via *Parcel force  Express 24 *once dispatched you will receive a Parcel force tracking number via email.  International orders may incur additional excess shipping charges due to the weight & destination of consignment.  Any missing item(s) must be reported to customer services within a 48 hour period  from date of receiving goods.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. We use session cookies (only for when you are on our website) to enhance your experience and make life easy for you. Once you close your browser, the cookie simply terminates. We do not use adware, spyware or any other topical online tracer.

Log Files
We use Log Files to identify IP addresses, browser type, domain name, date and time users have accessed our website. The data is used to analyse trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We do not share or sell personal details to any other third party unless we have to use a drop-shipping service to fulfil the order.

Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Links & Banners
This Web site may contain links to other sites. Please be aware that DPB Enterprises is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Contact us
We use email links located on the "contact us" page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond  to messages related to customer orders. For all messages that do not relate to customer orders – storage of such data is not filed on either hard copy or digital formats respectively.

Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information through the Web site, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of DPB Enterprises, unless required  to do so by law.
If fraudulent activities and/or malicious and practical jokes are suspected your I.P address will be stored and given to the relevant authorities.
When our registration/order form asks users to enter sensitive information, such as credit card numbers, that information is encrypted and is protected with the best encryption software currently available -- SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, which happens when you are just "surfing."

Registration & Passwords
You are responsible for maintaining the confidentiality of your Information and password. You shall be responsible for all uses of your registration, whether or not authorised by you. You agree to immediately notify DPB Enterprises of any unauthorised use of your registration or password.

Special Offers & Promotions
If you have subscribed to our newsletter or have not informed us that you would like to be removed from the mailing list(s), from time to time you will receive electronic mail containing special offers and upcoming promotions, please contact us if you would rather not receive such material and you will be remove from our mailing list(s) a.s.a.p. We do not exchange or refund products that are discounted for clearance unless item(s) are faulty.

Notification of changes
If we change our privacy policy, we will post those changes on our Privacy Policy page that can be accessed throughout the site, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Shipping & Billing
To further ensure your privacy, all of DPB Enterprises products are delivered in plain packaging, which lists DPB Enterprises as the return address (and not any other name, as discretion is our top company ethos). Charges to your credit / debit card will be shown as DPB Enterprises.
We are not responsible for the service that Royal Mail and/or Parcel Force provide.
All packages are sent in plain strong materials, there's no reference to your order or  what website has sent it - rest assured discretion is a priority.
Material displayed on our website or herein our mail order facilities are completely legal and conforms within the United Kingdom’s guidelines, however if you are having your order shipped abroad then you are solely responsible for the regulatory laws in your country and/or state/province.
International customers will always receive a product(s) that adhere to their specific countries power requirements, if the product(s) are not supplied as such then a power convertor and/or plug will be provided to the consumer.

Legal Terms
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of DPB Enterprises or its content suppliers and protected by United Kingdom and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of DPB Enterprises and protected by United Kingdom and international copyright laws. All software used on this site is the property of DPB Enterprises & respective data companies whose works are entrusted and/or hired by DPB Enterprises and/or its software suppliers and protected by United Kingdom and international copyright laws. The reproduction, modification, distribution, transmission, republication, or display of the content on this site is strictly prohibited.
Trademarks
The trademarks and logos within this website may not be used in connection with any product or service that is not DPB Enterprises, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits this websites holdings. All other trademarks not owned by DPB Enterprises or its affiliated partners that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by DPB Enterprises or its affiliated partners.

Use of Website
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by DPB Enterprises. DPB Enterprises and its affiliated partners reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if DPB Enterprises believes that customer conduct violates applicable law or is harmful to the interests of DPB Enterprises and/or its affiliated partners.

Intellectual Properties
DPB Enterprises and its affiliated partners respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us via email admin@dpbenterprises.net.

Disclaimer
This site is provided by DPB Enterprises on an "as is" basis.  DPB Enterprises makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site.  To the full extent permissible by applicable law, DPB Enterprises disclaims all warranties, express or implied, including, but not limited to, implied warranties or merchantability and fitness for a particular purpose.  DPB Enterprises will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.  You may view or use DPB Enterprises subject to terms and conditions of this Agreement.  You may download or print a copy of any information provided by DPB Enterprises for your personal use only.  Any other use in framing, downloading or printing a copy of any information provided by DPB Enterprises is expressly prohibited unless prior written consent is specifically provided by the holder of the copyright of the information and by DPB Enterprises.  DPB Enterprises are not to be held responsible for reviews, expressions via text or imagery in whole or in part unto.  DPB Enterprises does not guarantee or warrant that DPB Enterprises is free of viruses or other code containing destructive properties. You are responsible for implementing reasonable measures to prevent the loss of code or data belonging to you. DPB Enterprises does not assume any responsibility for your use of DPB Enterprises. The information contained in DPB Enterprises may change rapidly. The information contained in DPB Enterprises may be out of date, and may contain incorrect or incomplete information, or typographical errors. DPB Enterprises does not make any express or implied warranties, representations or endorsements, including any warranties of title or non infringement of third parties' rights, or implied warranties or merchantability or fitness for a particular purpose, with regard to any information or merchandise provided by or through DPB Enterprises, except as otherwise specified by DPB Enterprises.  DPB Enterprises does not warrant the accuracy, timeliness or usefulness of any information or merchandise provided by or through DPB Enterprises. DPB Enterprises is not liable to anyone for any act or omission taken in reliance upon any information provided by DPB Enterprises. You agree to fully defend and indemnify DPB Enterprises from any legal action arising out of your illegal uses of DPB Enterprises and/or its products or services. DPB Enterprises may contain links to Web sites operated by other parties. Other Web sites may provide a hypertext link to DPB Enterprises. DPB Enterprises is not responsible for the content or performance of those Web sites. DPB Enterprises does not operate or control those Web sites, and does not endorse or warrant any information, products or services provided through those Web sites.